Meet the Team

The Consultants

Crystal Lauren Paduch

Principal Consultant | Founder and Director

Crystal Lauren Paduch is the Founder and Principal Consultant at Child Support Consultants, a nationally trusted firm she established in 2021 to provide expert child support guidance and advocacy to separated parents. With over 16 years of experience in child support policy, legislation, and frontline service delivery, Crystal has become one of Australia’s most sought-after professionals in the field, regarded by family lawyers, legal practices, and corporate clients as the go-to expert for complex child support matters.

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Crystal is a recognised specialist in child support agreements and Tribunal hearing representation, advocating for clients across a wide spectrum of administrative and Tribunal proceedings. Her strategic insight into both the legislative framework and practical application of child support procedural guidelines and policy has led to countless successful outcomes for families and individuals navigating complex disputes.

Trusted by leading Australian family law firms, Crystal frequently collaborates with lawyers nationwide to provide expert guidance and representation for their clients. She is widely known in the legal community not only for her technical expertise but for her clear, confident communication style, and her ability to build strong rapport with clients and family lawyers.

As a keynote speaker and CPD trainer, Crystal delivers tailored training sessions and presentations to professional audiences. Crystal frequently speaks at industry events and delivers engaging CPD training to family lawyers, where her expertise, clarity, and credibility shine through. She bridges the gap between policy and practice, empowering clients and professionals to approach child support with confidence.

Her strong reputation has been built not only on her in-depth knowledge and strategic advocacy but on her commitment to delivering clear, ethical, and practical solutions to enable parents to resolve their child support matters administratively and in the most effective and efficient way.

Under Crystal’s leadership, Child Support Consultants has grown rapidly to become the preferred referral partner for many law firms and industry professionals across Australia. Her vision to create a specialised service tailored to families and professionals has helped fill a vital gap in the system - positioning CSC as the national leader in expert child support consultancy.

Jessica Amy Sorbello

Specialist Child Support Consultant

Jess is our Senior Specialist Consultant here at Child Support Consultants, bringing over 16 years of experience in the child support field. Since joining CSC in 2023, Jess has distinguished herself through her results-driven approach, strategic insight, and unwavering commitment to achieving fair and just outcomes for our clients.

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Jessica’s deep understanding of Child Support legislation, internal procedures, and policy decision-making allows her to craft highly effective submissions, particularly in Change of Assessment and Objection matters. Her submissions consistently reflect a clear, structured argument backed by precise evidence and tailored reasoning, which has led to a high rate of positive outcomes and client satisfaction. Many of CSC’s most complex and sensitive cases have seen significant resolution progress under Jessica’s guidance.

Clients frequently commend Jess for her ability to explain complicated processes in a calm and reassuring way. Her unique strength lies not just in what she knows, but in how she translates that knowledge into empowering advice and strong advocacy. Her “superpower” is her ability to listen with empathy, respond with clarity, and act with purpose, making even the most overwhelming circumstances manageable for the people she supports.

In addition to her casework, Jess plays a vital leadership role within the firm. She actively mentors CSC’s new team members, working closely with the paralegal team to ensure a deep and consistent understanding of our systems, processes, and service philosophy. Her experience and professionalism set the standard across the team.

As a mother of two children, Jess brings a natural understanding of the practical realities and emotional dimensions of raising a family. This perspective informs her approach to each case, allowing her to navigate matters with empathy, realism, and balance, qualities that clients deeply value and connect with.

Lilly Katharina Meister

Paralegal

Lilly Meister is a skilled and dedicated Paralegal at Child Support Consultants, where she plays a vital role in supporting both our consultants and clients through every stage of the child support process. With a strong academic foundation in law and a flair for organisation and communication, Lilly brings a unique combination of legal insight and operational precision to our team.

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In her role at CSC, Lilly assists with the preparation and coordination of cases for Administrative Review Tribunal (ART) hearings, working closely with Principal Consultant Crystal Paduch. Her responsibilities include reviewing and preparing documentation, collating evidence, completing official forms, and liaising with clients to ensure accuracy and completeness of information. She is frequently the first point of contact for clients via Zoom or phone, gathering critical information and providing reassurance and guidance throughout the process.

Lilly also manages client files and handles a wide range of interactions with Services Australia, including updating case records, lodging documents, negotiating payment arrangements, and advocating for clients in escalated matters. Her background in data privacy, customer experience, and project management further enhances CSC’s efficiency, particularly in streamlining our internal systems and processes.

Lilly holds a Bachelor of Laws (LL.B.) from Vrije Universiteit Amsterdam, studied in the United States at UT Austin where she completed part of her law degree and is currently completing dual Master of Laws degrees in Public International Law and International Criminal Law at the University of Amsterdam. Fluent in German and English, with additional proficiency in French and Dutch, she is an excellent communicator who brings a multicultural and empathetic lens to her work.

Outside the legal realm, Lilly has volunteered in refugee support, volunteers at her local Women’s Shelter and has a passion for helping others navigate complex systems with clarity and care. Her commitment to social justice, strong research and writing skills, and calm demeanour under pressure make her an invaluable asset to our clients and our firm.

Casey Naomi Frawley

Specialist Child Support Consultant

Casey Naomi Frawley is a highly experienced Child Support Consultant based in Queensland, bringing more than eight years of specialised experience within the Australian child support system.

Prior to joining Child Support Consultants in January 2026, Casey worked within Child Support from 2017 to 2025, holding a variety of technical, operational and decision-making roles. Her experience spans Change of Assessment decision-making, Tribunal support, technical support, systems projects, and site support management.

This diverse background has given Casey a comprehensive understanding of child support legislation, policy, decision-making processes and tribunal reviews. Having worked closely with both parents and government decision-makers, she understands the complexities involved in child support matters and the significant impact these decisions can have on families.

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Casey has a particular passion for the interpretation and application of child support legislation, ensuring that individual circumstances are properly understood and considered. Her experience has also provided valuable insight into the challenges parents can face when navigating the child support system and the importance of presenting their circumstances clearly and effectively.

Since joining the team at Child Support Consultants, Casey continues to provide support and representation across Change of Assessment matters, Objections and Administrative Review Tribunal (ART) proceedings. She is committed to helping clients understand their options, navigate complex processes with confidence, and feel informed, supported and heard throughout their journey.

Known for her intricate of child support policy and internal procedures, strategic approach to her work and attention to detail, Casey is passionate about achieving fair outcomes for families and making a meaningful difference in the lives of the parents she assists.

Meet the Team

The Consultants

Crystal Lauren Paduch

Principal Consultant | Founder and Director

More about Crystal

Jessica Amy Sorbello

Specialist Child Support Consultant

More about Jessica

Lilly Katharina Meister

Paralegal

More about Lilly

Casey Naomi Frawley

Specialist Child Support Consultant

More about Casey

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