The VIP Package – Payment Plan
Comprehensive 12-month Child Support representation & advocacy.
As part of this package, CS Consultants will liaise with Services Australia Child Support on your behalf regarding all matters for a 12-month duration. This cost includes:
- Assistance and expert advice on all issues and matters at hand. We are here to answer any questions you may have regarding your Child Support Case via email or phone. You’ll speak with the same experienced consultant every time, and you’ll have no need to contact Child Support!
- Management of all correspondence and communication to Services Australia Child Support, including written updates regarding these interactions
- Submission of forms and applications
- Lodgement of care changes
- Negotiation of payment arrangements and remittance of penalty debts
- Request for access to information through the Freedom of Information Process, including call recordings between the customer and child support
- Copies of system notes from your individual record
- Account details, including a history of payments made and/or received for the customer
- Claims, forms, statements, questionnaires, and letters you submit
- Child support agreements
- Parenting plans
- Letters addressed to you
- Liaison with your accountant if necessary to provide advice relating to our clients income used in their child support assessment or to assist with Child support processes such as Change of Assessment
- Advice regarding impact child support assessments may have on other organisations such as Centrelink and ensure both agencies have the correct assessment information which may be impacting your entitled payments
- Assistance and advice with payment method options ie. private arrangements/child support collect arrangements, and liaison with the other parent where appropriate
- Advice relating to incomes and options to consider, such as Estimates and Post Separation Incomes which affect your child support liability amount
- Advice and assistance relating to the Change of Assessment process and options should the client believe the assessment is incorrect or the other party instigate a change of assessment process requiring response and participation
- Advice and assistance relating to appeals processes, such as Objections, Complaints and Administrative Appeals Tribunal
- Sourcing of appropriate local support options for you and/ or your children if needed for emotional and mental health support
- Automatic payment plans (set up via credit or debit card) available upon request).